Privacy Policy and Cookies

New Cookie Legislation

All that has changed is the requirement for us to inform you that cookies are on our website and you do have the option of turning them off if you want.  Please refer to your browser instructions as how to do this.

At Plumbwell we want to offer you a great website experience, technology on the internet is as such that many components are required to see this page and other pages on our website in the most up to date way possible.

An important component in this, is that our website allows you to easily access all the content we have, this could be anything from a basic contact form, polls and survey scripts, images, slideshows and videos and online shops. By default your computer and browser and our website server have the ability to present our site the way it was intended.

As there have been recent changes to legislation regarding the use of 'Cookies', and because these are essential to the performance of our website, we wanted to take this opportunity to clarify what 'Cookies' are and how we use them.

What are 'Cookies' and why they are essential to the Plumbwell Website?

Our websites, along with most other major and even the most basic websites, use 'Cookies'. 'Cookies' are pieces of information that enable users to navigate around websites and (where appropriate) enable us to tailor the content to fit the needs of users visiting the site, helping us to improve their experience. To do this a website transfers the ‘Cookie' to a file on your computer's hard disk. We use 1 type of 'Cookie':

Persistent Cookies 

These are Cookies which remain on your device after you have visited our website

These Cookies help us identify you as a unique visitor (by storing a randomly generated number) These, in no way record any personal identifying information, they simply let us know how many visitors we had and this helps us with marketing. 

How does Plumbwell use 'Cookies'?
Protection: Within our Website we use Cookies for security to protect you and prevent fraudulent activity. Without Cookies enabled you will not be able to login or order from Plumbwell website.
 
Function: We use Cookies within our online contact forms. Without Cookies enabled you will not be able to contact us by any automated contact form.
 
User experience: We use Cookies to ultimately improve visitors' experience of our website by tracking how they reach our site and the path they take through it. We also use Cookies to monitor and manage our website traffic. Yet again NO personal identifying information is gathered with these cookies.
 
Marketing: Cookies are also used to understand how effective our advertising campaigns and promotions within the Plumbwell website are, enabling us to improve our site design, offers and promotions.
   
What is the impact on customers?

The recent legislative changes will have very little impact on you. In fact the only difference you will see is what is written on this page, nothing has changed, cookies are not new, they have existed as long as websites have and no doubt you have heard of them before.  All that has changed is the requirement for us to inform you that cookies are on our website and you do have the option of turning them off if you want.  Please refer to your browser instructions as how to do this.

As a final note
The length of time a Cookie will remain on your device will depend on the type of Cookie. On our website these Cookies do not contain personal information and cannot be used to identity you.